Privacy policy.
1. PURPOSE AND SCOPE
This policy outlines the practices and procedures that Resonant Choices Coaching & Consulting Pte Ltd will follow to protect the personal data of individuals in accordance with the Personal Data Protection Act (PDPA) of Singapore.
The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.
This policy applies to all personal data collected, used, disclosed, or stored by Resonant Choices Coaching & Consulting Pte Ltd.
2. Data Protection Officer
Magdalena Olga Reynaerts is appointed as the Data Protection Officer (DPO) for
Resonant Choices Coaching & Consulting Pte Ltd. The DPO is responsible for overseeing compliance with the PDPA.
3. The Website
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all Singapore national laws and requirements for user privacy under Personal Data Protection Commission Singapore (PDPC).
4. Use of Cookies
This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.
Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy for further information.
Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
5. Contact and Communication
This privacy policy explains how Resonant Choices Coaching & Consulting Pte Ltd (‘RC’) collects, uses, and protects your personal data when you visit our website or use our coaching services. We are committed to protecting your privacy and complying with the Personal Data Protection Act 2012 (“PDPA”) of Singapore. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
6. Data Collection and Use
Personal data will only be collected for specified, lawful purposes. Individuals will be informed of the purposes for which their personal data is collected at the time of collection. Personal data will only be used for the purposes for which it was collected or for related purposes.
7. Third-Party Data Processors
Resonant Choices Coaching & Consulting Pte Ltd will only engage third-party data processors who have appropriate data protection measures in place.
Resonant Choices Coaching & Consulting Pte Ltd will enter into written agreements with third-party data processors that require them to comply with the PDPA.
8. Protection of Personal Data
Resonant Choices Coaching & Consulting Pte Ltd will implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures may include:
a) Secure data storage and transmission
b) Access controls
c) Regular security reviews
d) Incident response procedures
9. Retention of Personal Data
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Resonant Choices Coaching & Consulting Pte Ltd will have a data retention policy that outlines the retention periods for different types of personal data.
10. Cross-border Data Transfer
Resonant Choices Coaching & Consulting Pte Ltd will only transfer personal data to countries or territories that have adequate data protection laws unless appropriate safeguards are in place.
11. Data Breach Notification
In the event of a data breach, Resonant Choices Coaching & Consulting Pte Ltd will notify the Personal Data Protection Commission (PDPC) and affected individuals within 72 hours of the breach.
12. Accountability
Resonant Choices Coaching & Consulting Pte Ltd is accountable for complying with the PDPA. The DPO will oversee compliance and ensure that appropriate policies and procedures are in place.
13. Individual Rights
Individuals have the right to access, correct, and update their personal data.
Individuals may also have other rights, such as the right to be forgotten or the right to object to the processing of their personal data.
14. Access and Correction of Personal Data
You have the right to access and correct your personal data held by us. If you would like to access or correct your personal data, please contact us using the contact details provided below.
15. Withdrawal of Personal Data
You may withdraw your consent for us to collect, use, or disclose your personal data at any time by contacting us using the contact details provided below. However, please note that withdrawing your consent may affect our ability to provide coaching services to you.
16. Contact Us
If you have any questions or concerns regarding our privacy policy or the handling of your personal data, please contact using form in the navigation menu.
Making a booking with Resonant Choices Coaching & Consulting Pte Ltd (‘RC’) involves creating a legally binding contract, the “Agreement”, between you, all of your Guests, and us. The parties to this Agreement are: (1) the person who makes the booking and enters into the Agreement and all Guests made under the same booking, referred to throughout the Agreement as “you” or “your”, and (2) our company, RC. RC is referred to in this Agreement as the “Company”, “we”, and “us”. By making the booking on behalf of one or more Guests you confirm that you are authorised to agree to these terms and conditions on behalf of each Guest.
We provide our events and services to you subject to this Agreement, so as always with a binding contract, you should read through it carefully before making a booking. We may make changes to the terms and conditions of this Agreement, but the latest version will always appear on this page. If you continue to use our website or services after changes have been made, you will be considered to have accepted the changes to the Agreement between us.
This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
17. External Links
Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites).
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
18. Adverts and Sponsored Links
This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.
Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computers hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
19. Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
20. Shortened Links in Social Media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls.
Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
21. Review and Updates
This policy will be reviewed and updated regularly to ensure its continued compliance with the PDPA.